Customer Service

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How do I return an item?

If you are not satisfied with your purchase for any reason you have 14 days from the date of receipt to send it back to us. Just package your items with the returns form, and post it back to us via any reliable mail service provider.

For our returns policy please contact info@gioiaworld.org

Returns should be posted to:  GIOIA Office 103, Building 9, Dubai Design District, Dubai, UAE.

Customs Info

Orders will be received within 3-4 working days from the date that it is shipped out, not from the day of the order. Once payment is authorized and verified, the item(s) will be sent out.

Please note: Shipping days, VAT and custom duties may vary from country to country.

Which countries do you ship to?

We ship worldwide.

Do you offer same day delivery?

If you live in the Jordan  we may be able to get orders out to you on the same day.
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